Last Updated : 26/06/2025

Welcome to HTX India, your trusted source for premium bike accessories, spare parts, helmets, riding gear, engine oils, and more. By accessing and using our website or placing an order, you agree to comply with the terms and conditions outlined below. These terms are designed to ensure a safe, fair, and transparent shopping experience for all our users.

1. Genuine Products and Quality Standards
All products available on HTX India are 100% genuine and sourced directly from trusted manufacturers and authorized importers with a proven track record. We do not deal with counterfeit, expired, or low-quality items under any circumstances.

Before dispatch, every product goes through a rigorous quality check conducted by our team. We carefully inspect the packaging, verify the product’s condition, and ensure it is damage-free. This commitment allows us to maintain our promise of delivering authentic and safe products that meet your expectations.

2. Order Placement and Processing
When you place an order on HTX India, you will receive an immediate confirmation via email or SMS. This confirmation is a receipt that your order has been successfully logged into our system.

Orders are generally processed within 24 to 48 working hours. We begin packing and dispatching as soon as possible to ensure prompt delivery. Please double-check your shipping address and contact details at the time of placing the order. Once the order is processed or shipped, we may not be able to make changes to your address or cancel the order.

HTX India reserves the right to refuse or cancel orders in certain situations, such as pricing errors, stock unavailability, or suspicious transactions. In such cases, you will be notified, and a full refund will be initiated immediately.

3. Pricing, Taxes & Promotions
All prices mentioned on our website are clearly displayed and are inclusive of applicable taxes, unless stated otherwise. Prices are subject to change based on market trends, supplier pricing, or promotional offers, but changes will never affect confirmed orders.

We periodically offer special discounts, promotional codes, and bundled offers. These are subject to specific terms and conditions, including validity periods, product eligibility, and usage limits. Misuse of promotional offers can lead to order cancellation or account suspension.

4. User Conduct and Account Responsibility
By using HTX India, you agree to:

Provide accurate, current, and complete information while registering or checking out.

Maintain the confidentiality of your login credentials and not share them with others.

Use the website only for lawful and legitimate purchases.

Refrain from uploading or sharing any content that is offensive, illegal, or violates intellectual property rights.

Any misuse of the platform or violation of these guidelines can result in temporary or permanent suspension of your account without prior notice.

5. Intellectual Property
All content on this website – including product images, brand names, logos, designs, and written material – is either owned by HTX India or used with permission from respective manufacturers or partners. Reproduction, copying, or redistribution of any content without prior written consent is strictly prohibited and may result in legal action.

6. Limitation of Liability
While we strive to offer a seamless experience, HTX India shall not be held liable for any indirect, incidental, or consequential damages arising from:

• Delays in delivery caused by logistics partners.
• Website downtimes due to technical issues or maintenance.
• Minor discrepancies in color or packaging (as images are for reference only).
• Unauthorized access to your account due to negligence in safeguarding your credentials.

7. Modifications to Terms
HTX India reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of the platform implies acceptance of the revised terms. We encourage you to review this section periodically.

8. Governing Law and Jurisdiction
All transactions and legal interactions on HTX India are governed by the laws of India. In the event of any disputes, claims, or legal proceedings, they shall be subject to the exclusive jurisdiction of the courts.

For any questions or clarifications regarding our terms, please feel free to reach out to our customer support team. We are always here to help.

Thank you for choosing HTX India. We value your trust and look forward to serving you.